FAQS
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Welcome to the FAQ section of Sundarban Tour and Travels. We’ve compiled answers to the most common questions to help you plan your trip smoothly. If you have more questions, feel free to contact us anytime!
What types of Sundarban tours do you offer?
We offer a variety of tour packages including:
1-Day Sundarban Trip
2 Days / 1 Night Tour
2 Nights / 3 Days Full Experience
Customized Group or Family Tours
Each package includes boating, sightseeing, local village walks, cultural experiences, and wildlife exploration.
Where does the tour start from?
Our tours generally start from Godkhali or Canning, depending on your package. We provide pickup and drop options from Kolkata as well.
Are food and accommodation included in the tour package?
Yes! All our tour packages include:
Fresh, hygienic meals (veg & non-veg)
Comfortable stays at eco resorts, boats, or cottages
Tea, snacks, and drinking water
Is the tour safe for families and children?
Absolutely! Our tours are family-friendly and safe for all age groups. We take all necessary precautions during boat rides, forest safaris, and travel. Our team includes experienced guides and safety-trained staff.
Will we definitely see Royal Bengal Tigers?
While the Royal Bengal Tiger is the pride of the Sundarbans, sightings are rare as they live deep within the mangroves. However, you’ll definitely witness exotic birds, crocodiles, spotted deer, and the serene beauty of the forest.
What should I carry for the trip?
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We recommend you bring:
Light cotton clothes and comfortable shoes
Personal medicines and ID proof
Sunscreen, sunglasses, cap, mosquito repellent
Camera or binoculars for nature photography
Can I book a tour online?
Yes! You can contact us directly via our website, WhatsApp, or call us to confirm your booking. We’ll send you a detailed itinerary and payment instructions.
What are your cancellation or refund policies?
We offer flexible cancellation options:
Full refund if cancelled 7 days before the trip
Partial refund if cancelled within 3–6 days
No refund if cancelled within 48 hours of departure
Note: Refund policies may vary for group bookings.
Is the boat ride safe and comfortable?
Yes! All our boats are government-approved and safety-checked. We provide life jackets, experienced boat drivers (like Santu Samanta), and clean seating areas to ensure your comfort and security.
Why choose Sundarban Tour and Travels?
Locally owned and operated
Experienced team with in-depth Sundarban knowledge
Authentic food and friendly service
Customizable, affordable, and eco-friendly packages
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